FAQ

Questions, Answered.

Everything you need to know about SonderSync.

Getting Started

How It Works

What is SonderSync?

SonderSync is a digital deck of conversation cards, designed to replace small talk with meaningful dialogue. It functions like Digital Furniture: you bring it out when you need it, use it to spark connection, and then put it away. No points, no winners - just better conversations.

How do I start a game?

Choose your decks from our library (mix up to 4 at a time), then either place one phone on the table as the centerpiece, or share a link for everyone to join a synced game. Draw a card, answer it, pass, or open the floor. When the conversation flows, let it.

Can I play on one device or do we each need our own?

Both work. For in-person games, open SonderSync on a single phone or laptop and place it in the center of the table — pass it around or let one person draw cards. For remote games or when everyone wants their own screen, share the game link and play synchronized: every device sees the same card flip in real-time.

The Framework

The Science

What are The 8 Flavors of Connection?

The 8 Flavors is our framework that maps the essential dimensions of human connection: Icebreaker, Watercooler, Philosopher, Blueprint, Heart to Heart, Inner Circle, Roots & Wings, and Tiny Humans. It is grounded in Social Penetration Theory, Attachment Theory, and Dunbar's research on social networks. Not a random list - a relational compass.

How are the questions created?

We built the most sophisticated question generation pipeline in existence. Multi-level specialized AI models work in sequence: one generates, one critiques, one refines, one validates. Every question passes through human review and adjustment. Then it goes live — where real games provide constant feedback. Questions that fall flat get flagged. Questions that spark magic get amplified. The catalog is not static. It learns, improves, and evolves with every game played.

Why is structure better than just winging it?

Vulnerability is expensive. Asking a deep question out of the blue puts all the social risk on your shoulders. SonderSync acts as a neutral third party — the card opens doors you didn't know were there. You'll be surprised where the conversation goes. Structure creates safety; safety enables connection.

How are the questions translated?

All questions are available in 5 languages: English, German, Spanish, French, and Chinese. But this is not simple word-for-word translation. Each question goes through our AI-optimized localization pipeline, designed to capture the essence and emotional nuance of the original. The goal is for every question to feel natural in every language - preserving the conversational tone, cultural context, and psychological intent. A question that sparks connection in English should spark the same connection in Mandarin.

About

General

Why digital instead of a physical card game?

Because your phone is always there. Physical decks sit in a drawer until you remember them — which is never when you actually need them. SonderSync lives in your pocket. Three clicks and you have a question calibrated for the exact context you're in. Date night, team offsite, family dinner, road trip — instant access, zero friction. The best tool is the one you actually use.

Why use SonderSync instead of just Googling conversation starters?

Random internet lists lack context. SonderSync is architected around The 8 Flavors of Connection - so the questions match your relationship type and desired depth. We calibrate for who you are with (stranger, colleague, partner, friend) and how vulnerable you want to get. Google gives you noise; we give you signal.

Why not just ask ChatGPT to generate questions?

You could. But you won't. The moment you need a conversation starter, you're already in the conversation — not typing prompts into an AI. SonderSync is instant: three taps, question on screen. No prompting, no waiting, no "generate 10 deep questions for couples." Plus, our questions are battle-tested. Every one has been reviewed, refined, and validated in real games. ChatGPT gives you a fresh draft every time. We give you the final edit.

Is my data safe?

We do not sell your data. We do not track your conversations. We do not monetize your attention. Our business model is simple: you pay for content, we deliver it. We are building a tool, not a surveillance platform.

What does 'Sonder' mean?

Sonder (n.): The realization that every passerby is living a life as vivid and complex as your own - with their own ambitions, fears, friends, and stories. It is the moment of recognizing the infinite depth behind every face. SonderSync is our tool to help you reach that depth with the people who matter.

Read more about Sonder →

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